Last updated: 29 July 2026
DomesticPro (“we”, “us”) is operated by Retail Development and Investment Company Limited. This policy explains what personal information we collect, why we collect it, and what rights you have. It is written to meet our obligations under the Nigeria Data Protection Act 2023 and the NDPR.
Who this applies to
This policy covers two groups: workers (drivers, housemaids, nannies, cleaners and other domestic staff who register to find work) and employers (households and businesses who register to hire).
What we collect
From workers
- Name, phone number, email address and home address
- Gender, age range and highest level of education
- Work category, work history, skills and expected pay
- Photographs you upload
- Payment records for your registration fee (we never see or store your card details — these are handled by Paystack or Flutterwave)
Where you progress to a higher verification level, we may also collect and verify: your National Identification Number (NIN), guarantor details, bank verification number (BVN), police character certificate, medical examination results and references from previous employers.
Some of this is sensitive personal data under the Nigeria Data Protection Act — in particular medical information and identity documents. We collect it only with your consent, only where it is needed for the verification level you have chosen, and we apply stricter controls to it.
From employers
- Name, organisation name (where relevant), phone number, email and address
- Details of the roles you post
- Payment records where you purchase job posts
Why we use it
- To match workers with employers — the core purpose of the platform
- To verify workers so employers can trust who they are letting into their home
- To process payments and keep records required by law
- To contact you about your account, applications and placements
- To resolve disputes and protect the safety of users
What we share, and what we never share
When you are verified and visible on the platform, employers can see your profile: your name, photograph, work category, experience, skills and general location.
We do not sell your personal data to anyone. We share it only with: payment processors (Paystack, Flutterwave) to take payment; verification partners where you have consented to a check; and law enforcement or regulators where we are legally required to.
Your full home address, identity documents and medical information are never shown on your public profile.
How long we keep it
We keep your account information for as long as your account is open, and for up to 24 months after you close it or become inactive, so that we can resolve any dispute arising from a placement. Payment records are kept for 6 years as required by Nigerian tax law. Verification documents are deleted within 12 months of your account closing.
Your rights
Under the Nigeria Data Protection Act you have the right to:
- Ask what personal data we hold about you, and receive a copy
- Have inaccurate information corrected
- Ask us to delete your data (subject to the retention periods above)
- Withdraw consent to a verification check at any time — though this may mean we can no longer keep your profile visible
- Object to how we use your data, or complain to the Nigeria Data Protection Commission
To exercise any of these, contact us using the details below. We will respond within 30 days.
Keeping your data safe
We use encrypted connections (HTTPS) across the site, restrict access to verification documents to the staff who need it, and require payment to be handled by licensed processors rather than storing card data ourselves. No system is perfectly secure, and we will tell you promptly if a breach affects your data.
Cookies
We use cookies to keep you logged in and to remember your preferences. You can block cookies in your browser, but parts of the site will stop working — you will not be able to stay signed in.
Contact us
Questions, requests or complaints about your data:
Email: info@domesticpro.ng
Phone / WhatsApp: 0818 030 5391